Warranty/Returns

Refunds and 30-Day Return Policy
Troomi Wireless offers a 30-Day Money Back Guarantee. If you are unsatisfied with your service for any reason, you may cancel your service within 30 days of...
Mon, 16 Dec, 2024 at 11:29 AM
Warranty Information and Commonly Asked Questions
Troomi uses trusted phone brands like Samsung that are built to last. Each phone has a standard manufacturer's warranty (see individual device pages for...
Mon, 26 Aug, 2024 at 3:22 PM
What is the process for getting a phone repaired or replaced? How long does it take?
If you purchase the 3-year warranty that we offer (with a monthly price), we’ll replace a broken phone. If you have any issues with your phone, please c...
Wed, 24 Aug, 2022 at 1:57 PM
Troomi Device Returns Tracking Sheet
TABLE OF CONTENTS Summary Columns to Fill Out uBreakiFix Tab Vertex Tab Troomi Tab Summary The Operations team is tracking Troomi device returns...
Fri, 26 Sep, 2025 at 11:14 AM