Apps
There are three ways to add music. 1) One would be to plug the phone into your computer. It will show up like a hard drive with the name of the pers...
Tue, 16 Aug, 2022 at 1:55 PM
You can go into the Parent Portal - Settings - Web Settings, under "Web Access" "Manage Safelist websites". If you click on that, you ...
Tue, 16 Aug, 2022 at 1:57 PM
We apologize, however, Google Play is restricted from Troomi's KidSmart® Apps due to it being an app store. Troomi has KidSmart® Apps which are awa...
Wed, 17 Aug, 2022 at 12:04 PM
There are a few different tabs within the Dialer app (Contacts, Favorites, Call History, and Emergency Contacts). This article shows you how to change which...
Wed, 4 Dec, 2024 at 2:14 PM
If you are having issues with apps crashing or closing while you are trying to use our Troomi phones, we have found that sometimes apps haven’t completed th...
Fri, 25 Oct, 2024 at 11:06 AM
If an App gets accidentally removed from a Troomi Phone, in almost every case it will automatically re-downloaded and re-installed as part of regular operat...
Fri, 19 Aug, 2022 at 3:19 PM
If you are using the KidSafe™ browser, go ahead and add mail.google.com to the Kidsafe Browser. If your child is over 13 and has their own Google Gma...
Tue, 23 Aug, 2022 at 6:31 PM
Yep! You can set different time frames for different apps and functions at the same time. For example, make texting available from 7:00 a.m. to 7:00 p.m., S...
Fri, 14 Jun, 2024 at 7:39 AM
These two apps run automatically every time the phone is powered off and then on again, and if the phone detects a potential issue, it will self-correct by ...
Tue, 23 Aug, 2022 at 7:01 PM
We have two options. You can have a SafeListed web browser that lets you add trusted websites your child wants access to, and those are the only websites th...
Wed, 24 Aug, 2022 at 1:41 PM