Apps

How can I add music to my Troomi phone?
There are three ways to add music. 1)     One would be to plug the phone into your computer. It will show up like a hard drive with the name of the pers...
Tue, 16 Aug, 2022 at 1:55 PM
How can I setup a FitBit on my Troomi phone?
You can go into the Parent Portal - Settings - Web Settings, under "Web Access" "Manage Safelist websites".  If you click on that, you ...
Tue, 16 Aug, 2022 at 1:57 PM
What is the deal with Google Play?
We apologize, however, Google Play is restricted from Troomi's KidSmart® Apps due to it being an app store.  Troomi has KidSmart® Apps which are awa...
Wed, 17 Aug, 2022 at 12:04 PM
Dialer: Changing the Start Up List
There are a few different tabs within the Dialer app (Contacts, Favorites, Call History, and Emergency Contacts). This article shows you how to change which...
Wed, 4 Dec, 2024 at 2:14 PM
Troubleshooting Apps Issues
If you are having issues with apps crashing or closing while you are trying to use our Troomi phones, we have found that sometimes apps haven’t completed th...
Fri, 25 Oct, 2024 at 11:06 AM
How to Re-Load Missing Apps on a Troomi Phone
If an App gets accidentally removed from a Troomi Phone, in almost every case it will automatically re-downloaded and re-installed as part of regular operat...
Fri, 19 Aug, 2022 at 3:19 PM
How do I set up a Google account on a Troomi phone?
If you are using the KidSafe™ browser, go ahead and add mail.google.com to the Kidsafe Browser. If your child is over 13 and has their own Google Gma...
Tue, 23 Aug, 2022 at 6:31 PM
Time Scheduler
Yep! You can set different time frames for different apps and functions at the same time. For example, make texting available from 7:00 a.m. to 7:00 p.m., S...
Fri, 14 Jun, 2024 at 7:39 AM
Is there way to stop the "Updater" and "Troomi" from opening so often?
These two apps run automatically every time the phone is powered off and then on again, and if the phone detects a potential issue, it will self-correct by ...
Tue, 23 Aug, 2022 at 7:01 PM
What internet browsers are available on Troomi?
We have two options. You can have a SafeListed web browser that lets you add trusted websites your child wants access to, and those are the only websites th...
Wed, 24 Aug, 2022 at 1:41 PM